Black Cargo Logistics (“we,” “our,” “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, request a quote, or use our transport services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details: Name, email address, phone number.

  • Transport details: Pickup/delivery locations, vessel or aircraft specifications, dates.

  • Business information: Company name, VAT number (if applicable).

  • Website usage data: IP address, browser type, pages visited, cookies.

2. How We Use Your Information

Your data is used for the following purposes:

  • To respond to quote requests and provide service proposals.

  • To plan, organize, and carry out transport operations.

  • To communicate with you regarding services, schedules, or documentation.

  • To comply with legal and regulatory requirements (e.g., customs, VAT).

  • To improve our website and client experience.

3. Legal Basis for Processing (GDPR)

We process your personal data on the following bases:

  • Contractual necessity – to perform agreed transport services.

  • Legal obligation – to comply with EU/UK customs, tax, or insurance regulations.

  • Legitimate interests – to improve our logistics operations and protect against fraud.

  • Consent – when you opt-in for marketing or communications.

4. Data Sharing and Disclosure

We may share your personal data with:

  • Licensed carriers, crane operators, and subcontractors involved in your transport.

  • Customs, port authorities, or aviation regulators (where required).

  • Insurance companies and legal advisors (for coverage and claims).

  • IT service providers (secure hosting, email, and forms).

We do not sell or rent your data to third parties.

5. Data Storage and Retention

  • We store personal data securely within the EU/UK.

  • Transport-related data is retained for up to 7 years to comply with tax and insurance laws.

  • Marketing/quote inquiries are retained for 12 months unless you request deletion sooner.

6. Your Rights (GDPR)

You have the right to:

  • Access a copy of your personal data.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your data (where legally possible).

  • Object to or restrict certain types of processing.

  • Withdraw consent for marketing communications at any time.

To exercise your rights, contact us at: privacy@blackcargologistics.com

7. Cookies & Website Tracking

Our website may use cookies for analytics and performance. You can disable cookies in your browser settings.

8. Data Security

We implement technical and organizational measures (encryption, restricted access, secure backups) to protect your personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the “last updated” date.